Frequently Asked Questions
Hi, humanoid! Here are the answers to some frequently asked questions. If you don’t see what you’re looking for here, you can contact us with your specific question and we’ll get back to you within 24 Earthly hours.
What age range are the programs suitable for?
Programming was originally created for children ages 7-15ish. But honestly, we have children from ages 4-25 using our programs right now. Why? These life skills are universal. To figure out if your child will respond to the animations and characters, have them watch a few of the sample animations on the homepage. Most kids like the program as there is an element of humor which makes the learning engaging.
Will it work for my child?
GoZen! provides informational programs to teach your kids some research-based coping, resilience, and happiness skills. We’re not medical professionals, so we always recommend seeing your doctor about any condition you believe your child may be experiencing. We will say that the skills kids learn in the programs can be applied in a variety of domains–they are life skills. Think of these programs like a book (except a lot more fun). We’re providing information in an engaging format and a lot of kids respond to it because it’s relatable and easy to understand.
What academic research supports the Go! programs?
We pull from several scientific disciplines. Please find a non-exhaustive list of academic references here as well as a fun video about positive psychology. 🙂
What’s the difference between GoZen! and GoStrengths!?
GoZen! focuses on anxiety relief for children. If your child is experiencing anxiety, then GoZen! is the recommended program.
GoStrengths! is a comprehensive social and emotional learning program. If you want detailed information on GoStrengths!, you can visit the original website at www.gostrengths.com.
We also have mindfulness programs and additional stand alone animations and worksheets for kids.
How long does it take to go through GoZen!?
We recommend going through 1 module every few days. There are 6 modules in total. Some humanoids prefer to go through it all at once and then go back through it again at a slower pace.
How long does it take to go through GoStrengths!?
We recommend going through 1 module every week. There are 10 modules in total. Some humanoids prefer to go through it all at once and then go back through it again at a slower pace.
What exactly do I get when I log into the program?
The GoZen! program consists of 6 modules with 5-6 animations in each module. After each animation there are follow up text explanations and discussion questions. At the end of each module, there is an interactive practice session. In addition, you receive bonus worksheets available for download, bonus animations for kids, and bonus animations for adults.
The GoStrengths! program consists of 10 modules with 5-8 animations in each module. At the end of each module, there is an interactive practice session. After each animation there are follow up text explanations. We also have a fully narrated version of the GoStrengths! program (similar to powerpoint, but much more interactive).
If you purchase a professional or school license, you also get access to downloadable lesson plans and worksheets.
Can my kid(s) go through the programs on their own?
Sure. That said, we strongly recommend parents/teachers go through programs with children as this will facilitate implementing the new tools they learn at home and school.
Can I download programs?
The programs are only available as online products. Why, oh, why? 🙂 We are consistently updating the content based on research and feedback. We are also consistently adding in new material. We can only continue to update like this when we maintain the online format.
Can we share our login information with other humanoids?
If you’re a parent, you can use your login with your family (including your spouse and kids). In other words, if you have two children, you only need to purchase the program one time.
If you are a professional (a teacher, counselor, therapist, social worker, other professional), you can use your login for solo sessions, group sessions, or in a classroom setting. Your license does not allow for sharing login information with other professionals, parents, or students. If that is of interest to your colleagues or clients, we have programs just for them!
If you work at a school, you can purchase the appropriate number of concurrent licenses you require from our schools page.
We want to spread well-being skills to as many youthlings as possible and the only way to do this is to keep costs accessible, provide great value, and ask you to keep your login information to yourself. Thanks for respecting the licensing rules; we think you’ll find incredible value in the packages we offer.
Are the programs mobile friendly?
Every part of all of our programs are mobile friendly with the exception of the GoStrengths! narrated course which requires Adobe Flash Player. GoStrengths! does also have a mobile-friendly animation-only version.
Do you have a refund policy?
On our online programs, we have a 30-day money back guarantee. We won’t charge you if it isn’t working for you. We do not provide refunds on physical products unless there is a defect; we are happy to exchange any physical products with defects.
Does Renee do speaking engagements?
Sure! Renee would love to come out to your school or organization. Contact her by emailing firstname.lastname@example.org.
Do you have programs for schools?
Can I pay by purchase order?
We love credit card transactions, but we understand that doesn’t work for every situation. We’re happy to take a purchase order with a minimum $197 order. If you have questions or need more information (e.g., W9 forms etc.), please email email@example.com.
What is your full address, phone, fax, and email information?
244 Fifth Avenue, Suite J256
New York, NY 10001
Need an answer quick? Email us: firstname.lastname@example.org
Renee Jain, Chief Storyteller: email@example.com
Nikki Abramowitz, Chief Happiness Officer: firstname.lastname@example.org